Wow it has been months since my last post on my blog, I have been extremely busy with work and other activities. But what happened today convinced me to log back in and make this post. Deep down, I probably feel quilty for not being an active blogger subconsciously.
So I went to purchase the Iron Man™: Extremis™ Sea Port Battle and LEGO® Kingdoms Chess Set for myself and Arctic Batman™ vs. Mr. Freeze™: Aquaman™ on Ice for my friend as a birthday gift from Lego Store. They are having a promotion for any purchase of any Lego Star Wars over $50, an exclusive Republic Frigate will be added to the shopping bag (online and in-store purchase). When I got home that night I notice I have actually purchased way over the required $50 since the Kingdom Chess set cost $60 on its own already but no Republic Frigate was added to my purchase.
So today I emailed Lego through the “Contact Us” and asked what’s going on. The customer service rep replied within hours and explained the promotion only applies to any Lego Star Wars sets, not any sets. But surprisingly he still honored the request and sent me the promotional gift even though it was CLEARLY 100% MY MISTAKE.
I just want to show how much I appreciate what this customer service rep has done for me, one of many Lego fans.
Thank you again Lego!