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Introducing the Evil Controllers – EVIL!

 

  1. #1 Ron
    December 29th, 2010 at 3:55 pm

    I can’t speak to the quality or functionality of the actual controllers, but I would avoid dealing with Evil Controllers at all cost. Worst Customer service ever!

    Ordered the controllers on 25 Nov 10. On 23 Dec 10, I still hadn’t received them. Talked with Evil Controllers on 20 Dec 10, was told if I hadn’t received them by the 22nd, they would overnight them. Talked to them on 22 Dec, was told they MAILED them that day, which was BS as I was able to change the ship to address right then and there. I had previously explained we would be leaving to go to my nephews for Christmas, so I wouldn’t be at the original shipping address. On a PayPal dispute they replied “This customer was accommodated with overnight shipping that has been delivered. Tracking number is [Deleted}. Tracking information can be found at http://www.usps.com.” Funny how they claim overnight shipping when It was finally mailed on 23 Dec 10 and delivered on 27 Dec 10. Doesn’t sound like overnight to me. When I talked to them on the 23rd, they claimed it was shipping out overnight. I pointed out then that USPS did not ship overnight from their location to mine, that the best it could be was 2 day, delivered after Christmas. They even had the audacity to state that the Post Office would deliver on Christmas Day. In my 46 years, 26 of which was in the military, in the 9 states and 7 countries I’ve lived in, I have never seen the post office deliver on Christmas day. But from the service I’ve seen, I guess they expect little and show no respect for their customers.

    Do yourselves a favor, avoid the aggravation and order from their competitors.

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  2. #2 Dylan
    January 6th, 2011 at 11:11 am

    I had the exact opposite experience. ordered mine Dec. 17 and had it 5 days later. I emailed the EVIL guys a couple times and they always replied within 24 hours. I would buy from them again … controller is awesome !

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